Accessibility Statement

Effective Date: March 27, 2026

Tokyofishmarket is committed to ensuring that our platform is accessible to all users, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level and comply with applicable accessibility legislation, including the Accessibility for Ontarians with Disabilities Act (AODA), the Canadian Accessible Canada Act, and the Americans with Disabilities Act (ADA).

1. Our Commitment

We are committed to:

  • Providing an inclusive browsing and shopping experience for all users.
  • Continuously improving the accessibility of our platform.
  • Training our team on accessibility best practices.
  • Testing our platform with assistive technologies including screen readers and keyboard navigation.
  • Addressing accessibility issues promptly when they are identified.

2. Accessibility Features

Our platform includes the following accessibility features:

  • Semantic HTML markup for proper content structure.
  • Keyboard navigation support across all major features.
  • Alt text for product images and media content.
  • Sufficient color contrast ratios for text and interactive elements.
  • Responsive design that adapts to different screen sizes and zoom levels.
  • Form labels and error messages for all input fields.
  • Focus indicators for keyboard users.

3. Known Limitations

While we strive for full accessibility, some areas of the platform may have limitations:

  • Some user-uploaded content (community posts, marketplace listings, collection photos) may lack adequate alt text, as this content is provided by users.
  • Third-party embedded content (GIFs, payment forms) may have accessibility limitations beyond our direct control.
  • Some interactive features (banner editors, drag-and-drop interfaces) may have reduced accessibility and we are working to improve them.

4. Feedback and Contact

We welcome feedback on the accessibility of Tokyofishmarket. If you encounter an accessibility barrier or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days and to resolve identified issues as quickly as possible.

5. Continuous Improvement

Accessibility is an ongoing effort. We regularly review and update our platform to improve accessibility. This statement is reviewed and updated periodically to reflect our current practices and any changes in applicable standards or legislation.