Effective: December 12, 2025
General
Tokyofishmarket is operated from Montreal, Quebec, Canada. By using this platform, you agree to these terms. If you don't agree, don't use the platform. It's that simple.
Eligibility
You must be of legal age of majority in your jurisdiction to use this platform. Your account information must be accurate and current. You're responsible for everything that happens under your account.
Changes to these terms
We can modify these terms at any time. Continued use of the platform after changes means you accept the new terms. We'll post updates with the effective date.
Account registration
You're responsible for keeping your account credentials secure. Don't share your password. Don't let others use your account. If you suspect unauthorized access, notify us immediately.
- One account per person — no alts
- Accurate information required at all times
- You're liable for all activity under your account
- We can suspend or terminate accounts that violate these terms
Orders and payments
Placing an order doesn't guarantee acceptance. We reserve the right to refuse or cancel any order for any reason — pricing errors, fraud detection, stock issues. All prices are displayed in the currency selected at checkout. Address verification is required for all shipments.
Shipping and delivery
Shipping terms, timelines, and procedures are detailed in our separate Shipping & Delivery policy. By placing an order, you agree to those terms.
Returns and refunds
Due to the luxury and collectible nature of our products, all sales are considered final. Exceptions are evaluated on a case-by-case basis. Full details in our Refund Policy.
Intellectual property
All content on this platform — product data, images, descriptions, code, design — is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works without explicit authorization.
User conduct
- Don't damage or interfere with the platform
- Don't attempt unauthorized access to any system
- Don't upload harmful material (malware, viruses, exploits)
- Don't use the platform for fraud or illegal activity
- Don't impersonate other users or Tokyofishmarket staff
Contact
support@tokyofishmarket.com — Tokyofishmarket, Montreal, Quebec, Canada