Privacy and Data Usage Policy

Effective Date: March 27, 2026

This Privacy and Data Usage Policy describes how Tokyofishmarket collects, uses, stores, and protects your personal information when you use our platform, including our e-commerce store, communities, marketplace, collections, and related services. We are based in Montreal, Quebec, Canada, and are committed to complying with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25).

1. Information We Collect

1.1 Information You Provide

  • Account information: name, email address, username, password, and profile details you choose to share.
  • Purchase information: billing address, shipping address, and payment details processed through our secure third-party payment providers.
  • Marketplace information: seller profile details, listing descriptions, photos, shipping information, and transaction records.
  • Community content: posts, comments, messages, media uploads, poll responses, and reactions you create within communities.
  • Collection data: items you add to your collections, photos, descriptions, and authentication submissions.
  • Canonical data contributions: edits and additions you make to character profiles, universe timelines, fandom metadata, and other reference data.
  • Support communications: messages you send to our support team or through DMCA forms.

1.2 Information Collected Automatically

  • Device and browser data: IP address, browser type, operating system, device type, and screen resolution.
  • Usage data: pages visited, features used, time spent on pages, navigation patterns, and referral sources.
  • Interaction data: product views, search queries, wishlist activity, and engagement with community content.
  • Session data: session identifiers used to maintain your browsing experience.

2. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the Tokyofishmarket platform and its features.
  • Process orders, payments, and marketplace transactions.
  • Provide personalized product recommendations and search results tailored to your interests and browsing behavior.
  • Power our discovery and recommendation systems, which analyze usage patterns to surface relevant products, communities, and content.
  • Improve product cataloging, search relevance, and content organization through automated analysis of product data and user interactions.
  • Detect and prevent fraud, abuse, and violations of our Terms and Conditions.
  • Calculate marketplace reputation scores based on transaction history and platform engagement.
  • Operate gamification features including experience points, levels, achievements, and leaderboards.
  • Send transactional communications related to your orders, marketplace activity, and account.
  • Enforce our community guidelines and content moderation policies.
  • Respond to support requests, DMCA notices, and legal obligations.

3. Automated Processing and Machine Learning

Tokyofishmarket uses automated processing and machine learning technologies to enhance the platform experience. These systems are used to:

  • Generate personalized product and content recommendations based on your browsing, search, and purchase history.
  • Improve search results by analyzing query patterns and engagement signals.
  • Categorize and tag product images and metadata to improve discoverability.
  • Detect potentially fraudulent activity, spam, and prohibited content.
  • Analyze market trends and pricing patterns to provide relevant product information.

These systems process aggregated and anonymized data wherever possible. No automated decision-making is used to make legal or similarly significant decisions about individual users without human review.

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Payment processors: to process transactions securely. Our payment infrastructure is provided by Stripe, which processes payment data under its own privacy policy.
  • Marketplace participants: when you buy or sell on the marketplace, relevant transaction information is shared between buyer and seller as necessary to complete the transaction.
  • Service providers: hosting, storage, analytics, and other technical service providers who assist in operating the platform, under contractual obligations to protect your data.
  • Legal obligations: when required by law, court order, or government request, or to protect the rights, safety, or property of Tokyofishmarket, our users, or the public.
  • Community moderators: limited information necessary to perform moderation duties within their communities. Moderators do not have access to your private account details, payment information, or data from other communities.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand how the platform is used so we can improve it. You may manage your cookie preferences through your browser settings, but disabling certain cookies may affect platform functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:

  • Account data: retained for the lifetime of your account plus a reasonable period after account closure.
  • Transaction records: retained as required by applicable tax and commercial laws.
  • Community content: retained until you delete it or your account is terminated. Soft-deleted content may be retained for moderation and legal compliance purposes.
  • Canonical data contributions: retained indefinitely as part of the platform database, even after account deletion, as these contributions benefit the broader community.
  • Usage and analytics data: retained in aggregated or anonymized form for platform improvement purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure authentication mechanisms, role-based access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request correction of inaccurate or incomplete personal information.
  • Deletion: request deletion of your personal information, subject to legal retention requirements and the nature of certain contributions (such as canonical data).
  • Portability: request your personal data in a structured, machine-readable format.
  • Withdrawal of consent: withdraw consent for optional data processing at any time.
  • Complaint:file a complaint with the Office of the Privacy Commissioner of Canada or the Commission d'accรจs ร  l'information du Quรฉbec.

To exercise any of these rights, contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

9. Children's Privacy

Tokyofishmarket is not directed at children under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors without parental consent. If you believe that a minor has provided us with personal information without appropriate consent, please contact us and we will take steps to delete such information.

10. International Data Transfers

Your information may be stored and processed in Canada and other countries where our service providers operate. By using Tokyofishmarket, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure that appropriate safeguards are in place for any international data transfers.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of Tokyofishmarket after the posting of changes constitutes acceptance of the updated policy. For significant changes, we may notify you through the platform or by email.

12. Contact

For privacy-related inquiries or to exercise your data rights: