Terms and Conditions

Effective Date: December 12, 2025

1. General Information

These Terms apply to the Tokyofishmarket e-commerce platform, hereinafter referred to as "Tokyofishmarket," "tokyofishmarket.com," "we," "us," or "our." We are based in Montreal, Canada. These Terms constitute a legally binding agreement between Tokyofishmarket and its users.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your state, province, or country of residence. If you are below this age, you must obtain the consent of a parent or guardian to use our services.

By creating an account or making a purchase, you represent that the information provided is true, accurate, and complete, and you have the legal authority to bind any third party who is using the account.

3. Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any updates. All changes to the Terms will be posted on this page, with the effective date updated accordingly. Your continued use of the website after the posting of changes constitutes acceptance of the modified Terms.

4. Account Registration

To place orders on our website, you must create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities conducted under your account.

  • Provide accurate, current, and complete information during registration.
  • Update your information promptly in case of any changes.
  • Not use any false identities or provide misleading information.

Tokyofishmarket reserves the right to suspend or terminate any account found in violation of these Terms or used for fraudulent activities.

5. Orders and Payments

5.1 Orders

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order for any reason, including but not limited to errors in product description, pricing errors, suspected fraudulent activity, or non-compliance with these Terms.

Upon order placement, you will receive an email confirmation. However, this email does not indicate acceptance of your order; it merely confirms receipt. We will confirm acceptance once the order has been processed and shipped.

5.2 Pricing and Payment

All prices are listed in Canadian Dollars (CAD), unless otherwise specified. Tokyofishmarket reserves the right to change product prices without prior notice. Payments are processed through secure third-party payment providers. By providing your payment information, you authorize us to charge the full amount of your order.

We do not process transactions destined for delivery to non-residential addresses, including P.O. boxes or business addresses. All deliveries must be made to residential addresses.

For security purposes, we will verify the provided billing and shipping information with the issuing bank. The name, credit card number, and shipping address must match the bank’s records. It is the customer’s responsibility to ensure that:

  • The name entered matches the one on the credit card.
  • The billing and shipping address is entered exactly as it appears in the bank’s records.

Failure to provide accurate information may result in delays or cancellation of the order.

6. Shipping and Delivery

For detailed information about shipping policies, including carriers, customs, duties, and taxes, please refer to our Shipping and Delivery Policy.

7. Returns and Refunds

All sales are final due to the nature of our luxury and collectible products. Refunds are only granted under specific circumstances as outlined in our Refund Policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is owned or licensed by Tokyofishmarket and is protected by copyright, trademark, and other intellectual property laws.

All trademarks not owned by Tokyofishmarket are the property of their respective owners and are used on this website with permission or in accordance with applicable laws. You may not use, reproduce, distribute, or display any content from our website without our prior written consent, except as expressly permitted by applicable law.

9. User Conduct

You agree to use our website only for lawful purposes and in compliance with these Terms. Specifically, you agree not to:

  • Use the website in any way that could damage, disable, or impair its functionality or the accessibility of the services to other users.
  • Attempt to gain unauthorized access to our servers, databases, or other systems connected to our website.
  • Post or transmit any material that is unlawful, harmful, threatening, defamatory, obscene, or otherwise objectionable.
  • Engage in any fraudulent activity, including making false orders or providing false contact details.

Violation of these Terms may result in the suspension or termination of your account, at the sole discretion of Tokyofishmarket.

10. Contact Information

If you have any questions regarding these Terms or the use of our services, please contact us at:

  • Email: Contact Us
  • Address: Montreal, Quebec, Canada